objectivesIncident Investigation Basics in the Workplace for All Industries is an advanced online course that reviews basic incident investigation requirements, guidance and best management practices. The Incident Investigation basics safety course explains why incidents are investigated and provides details of the incident investigation process as suggested by Federal OSHA. While we do all that we can to prevent these incidents, it’s just as important to know how to investigate them after they’ve occurred. When appropriate Incident investigations take place, the workers who lead them help create a safer future for their workplace. In Incident Investigation Basics in the Workplace for All Industries, course participants will receive the Incident investigation training required to effectively respond to workplace Incidents and crises.
This advanced-level online course provides an overview of Incident investigations for all applicable fields. It also discusses how to manage workplace crises, like physical altercations between co-workers, layoffs, and sexual harassment. Course materials cover several relevant topics to prepare you for similar workplace events, including:
Definition of an incident
How and why incident investigations are conducted
Causal factors of Incidents
Incident investigation overview
Information gathering
Corrective actions
Practical exercises
Crisis management
Regulating bodies, such as the Occupational Safety and Health Administration (OSHA), Testing, Inspection, and Certification (TIC) industry, Federal Emergency Management Agency (FEMA), Centers for Disease Control (CDC), and American Society of Safety Professionals (ASSP)
descriptionAccident investigation is the process of determining the root causes of accidents, on-the-job injuries, property damage, and close calls in order to prevent them from occurring again.Incident Investigation Basics for All Industries is a comprehensive online course that examines the standards, advice, and best management practises for conducting fundamental incident investigations. The introductory safety training on incident investigation discusses why events are investigated and covers the incident investigation procedure as recommended by Federal OSHA. While we make every effort to prevent these occurrences, it is as critical to understand how to examine them when they occur. When proper incident investigations are conducted, the workers who lead them contribute to a safer workplace future. Participants in Incident Investigation Basics for All Industries will acquire the incident investigation training necessary to respond successfully to workplace incidents and emergencies.
You must score at least 70% to pass this OSHA training. You will be given up to THREE opportunities to pass the quizzes and final exam.
Failure to pass quizzes and the final exam will result in being locked out of this online training program, but the learner can repurchase and start back from the beginning.
Upon completing this Accident Investigation For General Industry and the accompanying survey, you will receive an OSHA card from the provider of this OSHA training on behalf of the Department of Labor.
Students who successfully complete the program will receive a completion card issued by the U.S. Department of Labor.
YOU MUST COMPLETE THE SURVEY AT THE END OF THIS TRAINING TO RECEIVE YOUR DOL CARD
outline1. Default Section
Incident Investigation Awareness
Incident Investigation
Learning Objectives
2. Introduction
What’s OSHA’s Take on Incident Investigations?
Incident versus Accident
Key Terms
Incident Investigations
3. Principles of Incident Investigations
Principles of Incident Investigations
Investigate Programs, Not Just Behaviors
Questions to Ask When a Shortcoming is Identified
Look Beyond Immediate Causes
Goal of a Systems Approach
Root Causes
Focus on Root Causes, Not Blame or Fault
4. Incident Investigation Program
Incident Investigation Characteristics
Incident Investigation Make-up
Temporary Worker and Multi-Employer Worksites
Incident Investigation Program
5. Four-Step Systems Approach
Step 1: Preserve and Document the Scene
Securing the Scene
Documenting the Scene
Incident Investigation Form
Incident Investigator’s Kit
Photographic Documentation Tips
Incident Scene Sketch Techniques
Video Documentation Tips
Step 2: Collect Information
Interviews
Interviewee Considerations
Interviewing Dos and Don’ts
Sample Questions to Consider
Step 3: Determine Root Causes
Finding Root Causes
Steps in Cause Analysis
Questions to Consider
Step 4: Implement Corrective Actions
Types of Controls
Global Corrective Actions
Resources
Benefits Once participants complete this advanced-level course, they will have learned how workplace incidents occur and how to respond to them. This includes determining their causal factors, properly conducting an Incident investigation, and thoroughly gathering information. Course takers will learn what tools are included in the investigator’s toolbox, and be better able to prepare an incident and response management plan. Participants will also be better prepared to manage workplace crises after they complete this course.